Privacy Policy
Last Updated: June 1, 2024
At SKIRN Club, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our events.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and membership information)
- Profile information (such as preferences, gaming interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
- For minors (under 18), we collect additional information including parent/guardian contact details and consent verification
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy section below)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Sign up for membership
- Register for events or tournaments
- Subscribe to our newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
- Make purchases through our website
2.2 Automated Collection
When you visit our website, we may use cookies, web beacons, and other automated technologies to collect information about your equipment and browsing actions. For more information about our use of these technologies, please see the Cookie Policy section below.
2.3 Third-Party Sources
We may receive information about you from other sources, including:
- Business partners (such as payment processors and event co-sponsors)
- Social media platforms (when you connect your social media account to your SKIRN account)
- Gaming platforms (such as Steam, Epic Games, or Riot Games, when you link these accounts)
- Publicly available sources
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Create and manage your account
- Communicate with you about our services, events, promotions, and other news
- Personalize your experience and deliver content relevant to your interests
- Organize and administer tournaments and events
- Provide coaching and training services
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with our legal obligations
4. Disclosure of Your Information
We may disclose personal information that we collect or you provide as described in this privacy policy:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Data analysis
- Email delivery
- Hosting services
- Customer service
- Marketing assistance
These service providers are contractually bound to use personal information only for the purposes of providing services to us.
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4.3 Legal Requirements
We may disclose your information where we believe disclosure is necessary or required by law, regulation, or legal process, such as to comply with a subpoena or court order.
4.4 Protection of Rights
We may disclose information where we believe disclosure is necessary to protect the rights, property, or safety of SKIRN Club, our customers, or others.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- Whether we can achieve the purposes through other means
- Legal requirements
When we no longer need personal information, we will securely delete or destroy it.
6. Cookie Policy
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content.
6.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
6.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
- Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
- Targeting Cookies: Record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
6.3 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalized to you.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Update
You can access and update certain information about your account through your account settings. You may also contact us directly to request access to, correction of, or deletion of personal information.
7.2 Data Protection Rights
Depending on your jurisdiction, you may have the following rights:
- The right to access your personal information
- The right to rectification of inaccurate personal information
- The right to erasure of your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing
- The right to withdraw consent
7.3 Marketing Communications
You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
8. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Staff training on data protection
- Access controls and authentication procedures
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.
9. Children's Privacy
Our services are directed to individuals who are at least 13 years old. For users under 18, we require parental consent. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
10. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our website servers are located in Poland, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
11. Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page or via email.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.
12. Contact Information
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
SKIRN Club
388 Will Stream, North Jameshaven, IP19 0NS
Email: privacy@skirnclub.com
Phone: +44 910 368 7884
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority.